Shipping policy

Please note: As every item is sewn by the designer in order of purchase date, customers must be aware of the wait time before committing to purchasing from ISAYA. 

Items will be made and shipped within 3 - 6 weeks once the order has been placed. Some items may take quicker or longer than the given time-frame.

Customs tax & duties are not covered by ISAYA and falls into the customer’s responsibility as each country’s rates are different and are uncontrollable by ISAYA.

Please reach out to your delivery company or please reach out at infoisayaa@gmail.com if you have any concerns or issues.